FAQ

Frequently Asked Questions

How do I schedule a medical transportation service with Stars Medical Transportation?

You can schedule a service by calling our dedicated booking line (+1 973 855 1354), or you can use our online scheduling system on our website (Get Trip Estimate).

What types of medical transportation services do you provide?

We offer non-emergency medical transportation services, including wheelchair-accessible vans, stretcher transportation, and ambulatory transportation. In short, we provide Ambulance, Wheelchair, and Ambulatory services!

Are your drivers trained in medical care and patient safety?

Absolutely, our drivers are extensively trained in patient care, CPR, and First Aid. They prioritize patient safety and comfort. For more details, reach out via phone or email!

What safety measures are in place during transportation?

Our vehicles are equipped with state-of-the-art safety features, and our drivers follow strict safety protocols. We ensure a secure and comfortable journey for all patients.

What if I need to cancel or reschedule my appointment?

You can cancel or reschedule your appointment by contacting our customer support. We appreciate advance notice if you need to make changes.

Are your vehicles equipped for wheelchair accessibility?

Yes, our vehicles are wheelchair accessible and meet all ADA standards.

Do you provide transportation for non-emergency hospital discharges?

Yes, we offer hospital discharge transportation services to ensure a smooth transition from the hospital to your home or rehabilitation facility.

How do you ensure patient privacy and confidentiality during transportation?

We strictly adhere to HIPAA privacy and confidentiality regulations. All patient information is kept secure and is only accessible to authorized personnel.

What sets Stars Medical Transportation apart from other providers?

Our commitment to excellence, on-time performance, and a focus on patient safety, along with our dedication to continuous improvement, sets us apart in the industry.

Can you accommodate patients with specific medical needs or conditions?

Yes, we can accommodate patients with various medical needs or conditions. Please inform us of your specific requirements when scheduling.

We’re here to answer your questions and provide support whenever you need.

Working hours: 24/7

+1 973 855 1354

info@starsambulance.com

525 Route 73 South, Evesham, NJ 08053 get directions